Privacy Policy

1. Who We Are

Fluxotic ("we", "our", "us") is a company registered in Cyprus, operating at 129 Arch. Makariou III Ave., Aradippou 7102, Cyprus. We are the data controller for personal information collected through this website (fluxotic.com.cy).

For privacy-related enquiries, please contact us at: [email protected]

2. What Data We Collect

We collect personal data only when you voluntarily submit it through our contact / inquiry form. This may include:

• First and last name
• Business email address
• Company, vessel or facility name
• Phone or WhatsApp number
• Country or port of operation
• Product category of interest
• Specification or requirements you describe in free text

We do not collect sensitive personal data, financial information, or data from minors.

3. How We Use Your Data

We use the information you submit exclusively to:

• Respond to your product or service inquiry
• Provide tailored technical recommendations
• Prepare quotations or proposals at your request
• Follow up on ongoing commercial discussions

We do not use your data for unsolicited marketing, and we do not sell, rent or share your personal information with third parties for their own marketing purposes.

4. Legal Basis for Processing

Our legal basis for processing your personal data is legitimate interest (Article 6(1)(f) GDPR) — specifically, responding to a business inquiry you have initiated — and, where applicable, pre-contractual steps taken at your request (Article 6(1)(b) GDPR).

5. Third-Party Services

Our contact form is processed through Formspree (Formspree, Inc., USA), which receives your form submission on our behalf. Formspree acts as a data processor under a data processing agreement. For transfers outside the EEA, Formspree relies on Standard Contractual Clauses. You can review Formspree's privacy policy at formspree.io/legal/privacy-policy.

6. Data Retention

We retain personal data submitted through inquiry forms for a maximum of 3 years from the date of submission, or for as long as necessary to fulfil the purpose for which it was collected. After this period, data is securely deleted.

7. Your Rights Under GDPR

As a data subject under EU/EEA law, you have the following rights:

• Right of access — request a copy of the personal data we hold about you
• Right to rectification — request correction of inaccurate data
• Right to erasure — request deletion of your data ("right to be forgotten")
• Right to restriction — request that we limit how we process your data
• Right to object — object to processing based on legitimate interest
• Right to data portability — receive your data in a structured, machine-readable format

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

You also have the right to lodge a complaint with the Office of the Commissioner for Personal Data Protection of Cyprus (dataprotection.gov.cy).

8. Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, alteration or disclosure. All data transmitted through our website and contact form is encrypted via HTTPS/TLS.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will always reflect the most recent version. We encourage you to review this page periodically.

10. Contact

For any privacy-related questions or requests: